Thank you for your order!
We greatly appreciate the opportunity to work with you.
Order Confirmation- A production coordinator will be contacting you shortly to confirm the details of your order. After confirming your order details, you will receive a confirmation email with the listing address and confirmed appointment details.
Delivery and Approval Process - All of your assets will go through a quality control process making sure they are delivered in accordance with your company's marketing guidelines. (Typically, assets are delivered within 24 hours, unless quality control feels additional retouching is necessary. In the rare occasion this happens, that image can take up to an additional 24 hours.) They will then be uploaded to the Rise Media Portal. (If this is your first time ordering with Rise Media- a username and temporary password will be assigned for you to log in). You will receive a notification email that your assets are ready for review. You will have the opportunity to approve or reject a photo, leaving your feedback for an additional retouch request.
Photo Retouch Requests- If you would like to enhance or alter any images beyond your companies premium standards, a charge of $25 per photo, per round, will be incurred. Your production coordinator will quote any enhancement or changes above and beyond a standard additional retouch request, before processing. No further processing will be done without your prior consent.
Video Edits- Consider the initial video delivered to you as a “Preview”. This is for your review and suggest any changes you would like made. 1 round of editing is included. (It is best to gather all parties feedback if necessary and submit one consolidated editing request.) Any additional edits will be billed hourly at $150 per hour.
For a complete list of Digital Marketing Services including Virtual Renovations, Virtual Staging, Digital Dusk, Renderings, 360 tours and much more.